Who We Are

Megacaviewfeed operates from Thailand, providing financial analysis tools and software to clients across the region. Our registered address is 205/38 ถนน นาใน ซอย 6 Pa Tong, Kathu District, Phuket 83150, Thailand. We comply with Thailand's Personal Data Protection Act (PDPA) B.E. 2562, which came into full effect in 2022.

When we say "we" or "us" in this document, we mean megacaviewfeed. "You" refers to anyone using our services, visiting our website, or otherwise providing us with personal information.

Information We Collect

We collect different types of information depending on how you interact with us. Let me break this down clearly.

Information You Give Us Directly

When you contact us, sign up for our services, or request information, you might provide:

• Your name and business details
• Email address and phone number
• Company information and industry sector
• Financial data you input into our analysis tools
• Payment information for service subscriptions
• Communication preferences and feedback

Information We Collect Automatically

Like most websites, we gather some technical information when you visit us:

• IP address and general location data
• Browser type and device information
• Pages you visit and time spent on our site
• Referring websites and search terms used
• System activity and interaction patterns

How We Use Your Information

We use your information for specific, legitimate purposes. Here's what that actually means in practice.

We won't use your data for purposes beyond what we've outlined here without getting your explicit consent first. And we definitely won't sell your information to third parties—that's not our business model.

Data Sharing and Disclosure

We keep your information within our organization as much as possible. But there are situations where we need to share data with carefully selected partners.

Service Providers We Work With

We use third-party services to help run our business effectively. These include:

• Cloud hosting providers for secure data storage
• Payment processors for handling transactions
• Email service providers for communications
• Analytics tools for understanding site performance

All these providers sign agreements promising to protect your data and use it only for the specific purposes we authorize. We don't just hand over data to anyone who asks.

Legal Requirements

Sometimes we're legally required to disclose information. This happens when Thai authorities request data as part of legitimate investigations or regulatory compliance. We'll always verify the legitimacy of such requests before sharing anything.

Your Rights Under Thai PDPA

Thailand's Personal Data Protection Act gives you significant control over your personal information. Here's what you can do:

Access and Portability

You can request a copy of all personal data we hold about you. We'll provide this in a commonly used electronic format within 30 days. There's no charge for this unless your request is clearly excessive or repetitive.

Correction and Updates

If information we hold about you is inaccurate or incomplete, you have the right to have it corrected. Just send us the updated information and we'll make the changes promptly.

Deletion Rights

You can request deletion of your personal data in these situations:

• The data is no longer necessary for the purposes we collected it
• You withdraw consent that was the basis for processing
• You object to processing and there are no overriding legitimate grounds
• The data has been unlawfully processed
• Legal obligations require us to delete it

Restriction and Objection

You can ask us to restrict how we process your data while we verify its accuracy or assess whether our legitimate interests override your rights. You can also object to processing based on legitimate interests at any time.

How to Exercise Your Rights

Send your request to contact@megacaviewfeed.com with "Data Rights Request" in the subject line. We'll need to verify your identity before processing the request, which usually means confirming your email address and answering a security question.

Data Security Measures

We take data security seriously because we work with financial information. Here's what we do to protect your data:

• All data transmission uses TLS 1.3 encryption
• Databases are encrypted at rest using AES-256
• Access controls limit who can view sensitive information
• Regular security audits and penetration testing
• Staff training on data protection and security protocols
• Automated backup systems with off-site storage
• Incident response procedures for potential breaches

Despite our best efforts, no system is completely impenetrable. If we experience a data breach that affects your personal information, we'll notify you within 72 hours as required by Thai PDPA.

Data Retention Periods

We don't keep your data forever. Here's how long we typically retain different types of information:

After these periods, we securely delete or anonymize the data so it can no longer identify you.

International Data Transfers

Most of our data processing happens within Thailand. However, some of our service providers operate servers in other countries, primarily Singapore and Japan for regional redundancy.

When we transfer data internationally, we ensure adequate protections through standard contractual clauses approved by Thai authorities. We only work with providers in countries that maintain adequate data protection standards.

Children's Privacy

Our services are designed for businesses and professional users. We don't knowingly collect information from anyone under 20 years old (the age of majority in Thailand). If you're a parent or guardian and believe your child has provided us with personal information, please contact us immediately and we'll delete it.

Changes to This Policy

We review this privacy policy regularly and update it when our practices change or when laws require it. The "Last Updated" date at the top tells you when we last made changes.

For minor updates, we'll post the new version on our website. If we make significant changes that affect how we use your data, we'll email you directly at least 30 days before the changes take effect.

Complaints and Disputes

If you're unhappy with how we've handled your personal information, please contact us first so we can try to resolve the issue. If you're still not satisfied, you have the right to file a complaint with Thailand's Personal Data Protection Committee.

You can reach the committee through the Ministry of Digital Economy and Society's website or by visiting their offices in Bangkok. We'll cooperate fully with any investigation.